XIMS: "Relay Not Allowed" After Installing Exchange Server 5.5 SP1

ID: Q206968

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

After changing from the Reroute incoming SMTP mail option to the Do not reroute SMTP mail option on the Routing tab of the Microsoft Exchange Internet Mail Service, you may receive a "Relay Not Allowed" non-delivery report (NDR) message.

CAUSE

The following registry key shows that the RelayFlags setting may be set to a value of 2 or higher:

HKEY_LOCAL_MACHINE\System\CCS\Services\MSExchangeIMC\Parameters

RESOLUTION

Set the RelayFlags registry entry to 0, 1 or delete the entry altogether.

-or-

Install Service Pack 1 (SP1), and configure the routing restrictions on the Routing tab of the Microsoft Exchange Internet Mail Service.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

Q179289 XFOR: Internet Mail Service May Not Start When Multiple Entries Are Used and RelayFlags

Additional query words:


Keywords          : kberrmsg 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: May 10, 1999