XWEB: Err Msg: Current Password is About to Expire in 0 Days

• Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When you log onto an Exchange Server 5.5 Service Pack 1 computer using the Outlook Web Access client, you may receive the following error message:

Your current password is about to expire in 0 days

CAUSE

There are two possible causes for this error:

• If your Windows NT account password on the domain controller has expired, you will be prompted with this message.



• If your account is located in the local account database of a member server, and not on a domain controller, you will be prompted with this message each time you log on unless you disable the Change Password feature on the member server.

WORKAROUND

The following workarounds will prevent this error from occurring:

• If your Windows NT account password has expired:
  
  
  1. Log onto the Outlook Web Access client, and click OK when prompted with this error message.
  
  
  
  2. Click the Options Icon in the Outlook bar.
  
  
  
  3. Select the Change Password button.
  
  
  
  4. From the Internet Service Manager dialog box, enter the appropriate information in the Account name, Old Password, New Password, and Confirm New Password fields.
  
  
  
  5. Click OK to confirm your choices.
  
  
  
  If your account is located in a local account database of a member server, you will need to disable the Change Password feature on the Windows NT member server by editing the Constant.inc file located in the Exchsrvr\WebData\USA directory. Follow these steps to disable this feature:
  
  
  1. Using Notepad, open Constant.inc
  
  
  
  2. Under Administrative Settings, locate the following line:
     

     
              fEnablePasswordMenu = true
             

  
  
  
  3. Change this entry to read
     

     
              fEnablePasswordMenu = false
             

  
  
  
  4. Choose File, Save
  
  
  
  5. Then File, Exit
  
  
  

Additional query words: OWA XWeb

Keywords          : 
Version           : WINDOWS:5.5 SP1
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 15, 1999