XWEB: OWA Creates English Special Folders (Contacts, Calendar ...) During First Logon

ID: Q230273

The information in this article applies to:

SYMPTOMS

If you use OWA to log on to a mailbox for the very first time, the following folders are always created in English:

Calendar, Journal, Tasks, Notes, Contacts
Only the standard MAPI folders are localized, which are:
Inbox, Outbox, Sent Items, Deleted Items


CAUSE

Collaboration Data Objects (CDO) is not able to handle different languages. It always uses English as default.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: CDO

File Name Version
Cdo.dll 2596.0

There are also French, German, and Japanese versions available.

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Exchange Server 5.5 SP2.


MORE INFORMATION

There is a new registry setting that can be set to choose one of the following languages:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\Parameters
The new value will be called: DefaultLCIDForCDO1, type: REG_DWORD

The value for this is the LCID that the OWA clients use and want their Outlook folder names in. For example, for Japanese OWA clients, this value should be set to 0x0411. The legal values for this are listed below:
0x0409: //English (US)
0x0809: //English (Britain)
0x1009: //English (Canada)
0x1409: //English (New Zealand)
0x0C09: //English (Australian)
0x1809: //English (Ireland)
0x1C09: //English (South Africa)
0x2009: //English (Jamaica)
0x2409: //English (Caribbean)

0x040C: //French (Standard)
0x080C: //French (Belgian)
0x100C: //French (Switzerland)
0x0C0C: //French (Canada)
0x140C: //French (Luxembourg)

0x0407: //German (Standard)
0x0807: //German (Switzerland)
0x0C07: //German (Austria)
0x1007: //German (Luxembourg)
0x1407: //German (Liechtenstein)

0x0411: //Japanese

0x080A: //Spanish (Mexican)
0x040A: //Spanish (Traditional Sort)
0x0C0A: //Spanish (Modern Sort)
To install the fix, perform the following steps on the computer where OWA is installed:
  1. Stop the Microsoft Internet Information Server (IIS).


  2. Replace Cdo.ll under Winroot\System32.


  3. Add the above registry key and value.


  4. Restart IIS.


After that, every client logging on for the first time should get the folder names in the language chosen by the registry key.

Additional query words: 


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: June 28, 1999