XWEB:Mail Does Not Get Sent To Contacts w/SMTP in Email AddressID: Q198810
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When you attempt to send a new mail message to a Contact through Outlook Web Access and the Contact has "SMTP" as part of the e-mail address, a non-delivery report (NDR) will be returned and look similar to the following:
Your message did not reach some or all of the intended recipients.
To: 'smtp\:testuser@microsoft.com' Subject: test Sent: 1/4/99 7:28:04 AM
The following recipient(s) could not be reached:
'smtp\:testuser@microsoft.com' on 1/4/99 7:28 AM
The recipient name is not recognized MSEXCH:IMS:microsoft:northamerica:RED-IMC-02 0 (000C05A6) Unknown Recipient
When CDO/MAPI resolves the name/address, CDO/MAPI actually reads the address type as SMTP:SMTP. The address can not be parsed in OWA as a valid SMTP address and returns an NDR.
To work around this problem, do not type "SMTP" as a part of the e-mail address for a Contact in OWA.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
The Outlook client does not behave the same way because it will not allow
you to type a colon into the e-mail Address Type.
Additional query words:
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Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug
Last Reviewed: May 17, 1999