XWEB: "This Page Cannot be Displayed" When Connected with OWA to WLBS

ID: Q226377

The information in this article applies to:

Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2

SUMMARY

When you are connected with a browser to an Outlook Web Access (OWA) server, the following error message may be displayed if this server is also a part of a cluster of Windows Load Balancing Servers (WLBS):

This page cannot be displayed.

MORE INFORMATION

You may get the above error message if the WLBS service has failed on the server your client is connected to. After the service fails, it takes few seconds before you are redirected to another WLBS server. The delay where the message, "This page cannot be displayed," is displayed is approximately 5 seconds, but you may have to refresh your browser to be redirected to your OWA connection. It may also be necessary to re-enter your credentials for the server to continue using your mailbox.

Being redirected to another OWA server will occur invisibly to you, unless you get the above error message and are prompted for credentials. The OWA client will not have to supply a different URL or do any other action, and will then be able to perform the task which produced the above error message.

Additional query words: convoy


Keywords          : 
Version           : WINDOWS:5.5
Platform          : WINDOWS 
Issue type        : kbinfo

Last Reviewed: April 14, 1999