DOCUMENT:Q176128  14-MAR-1999  [exchange]
TITLE   :XCON: Message to SMTP Address Fails with Reason 0
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.0
OPER/SYS:
KEYWORDS:kbusage

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you attempt to send a message to a one-off SMTP address from a Microsoft
Mail client and the SMTP address does not exist in the Exchange Server Global
Address List or in the user's Personal Address Book, the following non-delivery
report (NDR) may occur:

   Your Message
   To:  <SMTP recipient name>
   Subject: <Text of message subject line>

   Was not delivered for the following reasons:

   Delivery failed due to unknown address
   Reason: 0 (transfer failed)
   Diagnostic: -1 (no diagnostic)
   MSEXCH:IMS:<Organization Name>:<Site Name>:<Server Name> No proxy for
   Recipient

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

   S E R V P A C K


MORE INFORMATION
================

If the one-off address is found as a proxy address in the Exchange Server Global
Address List or the user's local PAB, the message will be delivered without
failure.

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : WINDOWS:5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.