1 Item Is Out of Date Error Message During Synchronization

ID: Q191712

The information in this article applies to:

SYMPTOMS

After you synchronize appointments, you may receive the following error message displayed in the ActiveSync Connection Status box:

   1 item is out of date

Also, you may continue to receive this error message every time you synchronize appointments.

CAUSE

This behavior can occur if one or more of your appointments is damaged.

RESOLUTION

To resolve this issue, locate and then delete the damaged appointment or appointments. To do so, use the following steps:

1. On the computer that is running Windows CE Services, double-click the

   Mobile Devices folder on the desktop, click ActiveSync Options on the
   Tools menu, click Appointment (the word, not the check box), and then
   click Options.

2. Click Synchronize Only The, and then set the Past Week Of Appointments
   and Future Weeks Of Appointments settings both to 0.

3. Click OK, and then synchronize your Microsoft Windows CE device with
   your desktop computer.

4. On your Windows CE device, double-click Calendar, and then click Month
   on the View menu.

5. Look at each month on the calendar for any appointments. When you find
   an appointment, click Edit, and then click Delete Item. After you
   delete an appointment, re-create it. Repeat this process until all of
   the appointments have been re-created.

Additional query words: 2.10
Keywords          : kberrmsg wince 
Version           : WINDOWS:2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: August 22, 1998