ActiveSync Does Not Work After You Cancel a Connection

ID: Q185596

The information in this article applies to:

• Microsoft Windows CE Services, versions 2.0, 2.1
• Microsoft Windows CE version 2.0 for the Handheld PC
• Microsoft Windows CE version 2.0 for the Palm-size PC

SYMPTOMS

When you cancel a connection with a desktop computer, you may not be able to use ActiveSync to synchronize the computers.

CAUSE

This behavior can occur if the ActiveSync program is still attempting to make a connection.

RESOLUTION

To resolve this behavior, follow these steps:

1. Wait two minutes for the ActiveSync program to time out.

2. Make sure the computer you connect to is available on the network.

3. Tap Start, tap Programs, tap Communication, and then tap ActiveSync. If

   you are prompted to choose a method to connect to the desktop computer,
   tap the desktop computer to which you want to connect in the
   Connect To box, and then tap Connect.

Keywords          : kbnetwork wince handheld kbimu palmsize 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: May 15, 1998