Cannot Connect Computers When You Install Windows CE Services

ID: Q185744

The information in this article applies to:

• Microsoft Windows CE version 2.0 for the Handheld PC
• Microsoft Windows CE version 2.0 for the Palm-size PC
• Microsoft Windows CE Services, versions 2.0, 2.1

SYMPTOMS

When you install Windows CE Services, you may not be able to connect the desktop computer with a Handheld PC (H/PC) or Palm-size PC (P/PC).

CAUSE

This behavior can occur if Dial-Up Networking is not installed correctly on the desktop computer.

RESOLUTION

To resolve this issue, remove and reinstall the latest version of Dial-Up Networking.

For information about how to remove and reinstall Dial-Up Networking, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q181599
   TITLE     : How to Remove and Reinstall Dial-Up Networking and TCP/IP
               Files

Keywords          : kbenv wince handheld kbimu palmsize 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: May 18, 1998