Cannot Connect to a LAN Using a Network PC Card in a Handheld PC

ID: Q184861

The information in this article applies to:

Microsoft Windows CE versions 1.0, 2.0 for the Handheld PC
Microsoft Windows CE Services, versions 2.0, 2.1

SYMPTOMS

If you use a PC Card to connect a Handheld PC (H/PC) to a desktop computer, you may not be able to log on to your Local Area Network (LAN).

CAUSE

This behavior can occur for any of the following reasons:

The H/PC does not have a unique computer name on the LAN.
Windows CE does not support the PC Card.

RESOLUTION

To resolve this behavior, follow these steps. Test to see if the behavior still occurs after each step.

1. Check the name of the H/PC to make sure it has a unique computer name on

   the network. To do so, follow these steps:

   a. Tap Start, tap Settings, and then tap Control Panel.

   b. Double-tap Communications.

   c. In the Device Name box, type a unique computer name for the H/PC.

2. Verify that Windows CE supports the PC Card you are using. To view a

   list of PC Cards supported by Windows CE, please see the following
   Microsoft Web site:

      http://www.microsoft.com/windowsce/hpc/logo/hw_showcase.htm

   If Windows CE does not support your PC Card, obtain a supported PC Card.
   If Windows CE supports your PC Card, continue to the next step.

3. Remove and reinstall the remote networking connection. To do so, follow

   these steps:

   a. Tap Start, tap Programs, tap Communication, and then tap Remote
      Networking.

   b. Tap the network connection your PC Card uses, press the Delete
      (DEL) key, and then tap OK.

   c. Remove the PC Card, and then reset the H/PC. To do so, please
      see the H/PC's printed documentation or contact the hardware
      manufacturer.

   d. Insert the PC Card, tap Start, tap Programs, tap Communication, and
      then tap Remote Networking.

   e. Double-tap Make New Connection, type a name for the connection, tap
      Direct Connection, and then tap Next.

   f. Tap the port you want to use, and then tap Finish.

Additional query words: 1.00 2.00 2.10 hand held pcmcia

Keywords          : kbenv kbhw kbnetwork kbtool wince handheld kbimu 
Version           : WINDOWS:1.0,2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: July 26, 1999