Cannot Connect to Desktop Computer with Internet Explorer 4.0

ID: Q187544

The information in this article applies to:

• Microsoft Windows CE version 2.0 for the Handheld PC
• Microsoft Windows CE version 2.0 for the Palm-size PC
• Microsoft Windows CE Services versions 2.0, 2.1

SYMPTOMS

After you install Microsoft Internet Explorer 4.0, you may be unable to establish a connection between a Handheld PC (H/PC) or Palm-size PC (P/PC) and the desktop computer.

You may also receive the following error message:

   The specified communications port is not available.

RESOLUTION

To resolve this issue, restart the desktop computer. To do this, follow these steps:

1. Click Start, and then click Shut Down.

2. Click the Restart option, and then click OK.

Note that this issue occurs only the first time you start your computer after you install Internet Explorer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: 2.00 2.10 hand held ppc synch

Keywords          : kberrmsg kbinterop wince handheld kbimu palmsize 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: June 12, 1998