Cannot Synchronize Handheld PC with Desktop Computer

ID: Q184066

The information in this article applies to:

Microsoft Windows CE Services, versions 2.0, 2.1
Microsoft Windows CE version 2.0 for the Handheld PC

SYMPTOMS

When you attempt to synchronize your Handheld PC (H/PC) with a desktop computer, you may be unable to do so; no error message is displayed on either the H/PC or the desktop computer.

CAUSE

This behavior can occur if the H/PC is not configured to connect with a desktop computer.

RESOLUTION

To resolve this issue, follow these steps:

1. Tap Start, tap Settings, and then tap Control Panel.

2. Double-tap Communications.

3. On the PC Connection tab, click the "Allow connection with desktop

   computer when H/PC is attached" check box to select it.

4. Tap OK, and then close Control Panel.

NOTE: You may experience connectivity problems with Windows CE Services if you use third-party file transfer and connectivity software.

Additional query words: 1.00 2.00 2.10 hand held synch

Keywords          : kbenv kbtool wince handheld kbimu 
Version           : WINDOWS:1.0,2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 30, 1998