Disconnected from Internet After Quitting Internet-Aware Program

ID: Q198326

The information in this article applies to:

• Microsoft Windows CE versions 2.0, 3.0 Professional Edition for the Handheld PC
• Microsoft Windows CE version 2.0 for the Palm-size PC

SYMPTOMS

If you are connected to the Internet using a Dial-Up Networking connection, you may be disconnected when you quit the program that is using the connection. This can occur even if Microsoft Pocket Internet Explorer is not configured to disconnect automatically.

CAUSE

This problem can occur if there is only one Internet-aware program running on your Windows CE device. The Auto Disconnect feature in Pocket Internet Explorer is used only when there are at least two Internet-aware programs running simultaneously.

RESOLUTION

To work around this problem, keep at least one additional Internet-aware program (such as Microsoft Pocket Outlook) running on your Windows CE device. This prevents the connection from being disconnected when you quit another Internet-aware program.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords          : wince handheld pocketie pocketoutlook palmsize 
Version           : WINDOWS:2.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: January 5, 1999