Err Msg: An Error Occurred While Processing a Mobile Channel

ID: Q185523

The information in this article applies to:

Microsoft Windows CE Services, version 2.1
Microsoft Windows CE version 2.0 for the Palm-size PC

SYMPTOMS

When you connect a Palm-size PC (P/PC) with a desktop computer, you may receive the following error message:

   An error occurred while processing a Mobile Channel.

CAUSE

This issue can occur for any of the following reasons:

The Channels component is not synchronized.
Channels are not being given a high enough percentage of storage memory.
There is not enough allocated storage memory or program memory.

RESOLUTION

To resolve this issue, use any of the following methods:

Manually Synchronize the P/PC with the Desktop Computer

To synchronize the P/PC with the desktop computer, follow these steps:

1. On the desktop computer, click Start, point to Programs, point to

   Windows CE Services, and then click Mobile Devices.

2. On the Tools menu, click Synchronize Now.

3. Close the Mobile Devices window.

Increase the Percentage of Memory Allocated for Channels to Use

To increase the percentage of memory allocated for Channels to use, follow these steps:

1. On the P/PC, tap Start, and then tap Channels.

2. Tap the command bar to show all menu names, and then tap Options on the

   View menu.

3. In the % Of Storage Memory box, tap or type the percentage of memory you

   want to allocate for Channels.

4. Tap OK.

Adjust the Memory Allocated for Storage and Programs

To adjust the amount of memory allocated for storage or programs, follow these steps:

1. Tap Start, tap Settings, and then tap System.

2. On the Memory tab, move the Storage Memory/Program Memory slider to

   allocate more storage or program memory. If you move the Storage
   Memory/Program Memory slider to the right, you allocate more storage
   memory. If you move the Storage Memory/Program Memory slider to the
   left, you allocate more program memory.

3. Tap OK.

Additional query words: 2.00 2.10

Keywords          : kbenv kberrmsg wince kbimu palmsize 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: May 15, 1998