Err Msg: Cannot Convert File

ID: Q162181

The information in this article applies to:

SYMPTOMS

When you attempt to copy or move a Microsoft Excel 97 file from your desktop computer to your Handheld PC (H/PC), you receive the following error message:

   Cannot convert file '<filename>'. This Microsoft Excel file was created
   in a version of Microsoft Excel that is not supported by the selected
   converter. The Pocket Excel converter can only convert Microsoft Excel
   5.0/95 files.

RESOLUTION

Install the latest version of H/PC Explorer software to resolve this problem.

MORE INFORMATION

File conversion from desktop Excel to Pocket Excel works the same as before. Simply drag the file you want from the desktop to the H/PC or from the H/PC to the desktop and conversion and file transfer happen automatically. It's important that you install Microsoft Office before installing H/PC Explorer so that H/PC Explorer can find the desktop version of Excel and it's associated converter software modules during setup.

Additional query words: hand held

Keywords          : kberrmsg kbtool wince handheld pocketexcel 
Version           : 1.00
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: July 26, 1999