Err Msg: The Message You Are Viewing Has Changed. If You Make...

ID: Q183007

The information in this article applies to:

SYMPTOMS

When you synchronize a Handheld PC (H/PC) with a desktop computer, you may receive the following error message:

   The message you are viewing has changed. If you make any changes to this
   copy and save them, you will overwrite the recent changes.

If you tap the H/PC screen anywhere except the OK button, the H/PC may stop responding (hang).

This behavior can occur if an e-mail message is open when you synchronize an H/PC with a desktop computer.

To resolve this issue, follow these steps:

1. Press CTRL+ALT+DELETE to open the Task Manager dialog box.

2. Tap Inbox, and then tap End Task.

3. Close all open e-mail messages on the H/PC.

4. Tap Start, tap Programs, tap Communication, and then tap ActiveSync.

Additional query words: 2.00 2.10

Keywords          : wince handheld pocketoutlook kbimu 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 30, 1998