ID: Q183331
The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.
When you connect a Handheld PC (H/PC) to a desktop computer running Windows CE Services, you may receive the following error message:
Unable to connect to your mobile device. It is not compatible with
the version of Windows CE Services currently installed on this desktop
computer.
This behavior can occur if the WaitV2TimeoutSeconds registry Dword value is not configured correctly on the desktop computer.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
To resolve this behavior, increase the Value Data entry for the WaitV2TimeoutSeconds Dword value in the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Additional query words: 2.00
Keywords : kberrmsg wince handheld kbimu
Version : WINDOWS:2.0
Platform : WINDOWS
Issue type : kbprbLast Reviewed: April 30, 1998