Err Msg: Unable to Print. The Printer Cannot Be Found or Is...

ID: Q196639

The information in this article applies to:

• Microsoft Windows CE versions 1.0, 2.0 for the Handheld PC

SYMPTOMS

When you connect your Handheld PC (H/PC) to the serial port of a computer on which Microsoft Windows CE Services is running and try to print to a printer on an Infrared Data Association (IrDA) port, you may receive the following error message:

   Unable to print.
   The printer cannot be found or is unavailable.

CAUSE

This behavior occurs because infrared ports cannot be used when your H/PC is connected to your desktop computer using a serial connection.

RESOLUTION

To work around this behavior, disconnect your H/PC from the desktop computer before you attempt to print to printer connected to an IrDA port.

Additional query words: wireless irda2 ir Infrared Data Association IrDA

Keywords          : kberrmsg kbprint wince handheld 
Version           : WINDOWS:1.0,2.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: December 4, 1998