Error Message Installing AT&T Worldnet for Windows CE

ID: Q217039

The information in this article applies to:

Microsoft Windows CE versions 1.0, 2.0, 3.0 Professional Edition for the Handheld PC
on the following platforms: ARM

SYMPTOMS

When you are installing AT&T Worldnet Services for Windows CE software, you may receive the following error message:

Cannot load or find PPCLOAD.DLL, which is required for installation. Please ensure PPCLOAD.DLL is available in the current path

CAUSE

The AT&T Worldnet Services for Windows CE program is not compatible with the StrongARM RISC processor used in some Windows CE-based devices.

RESOLUTION

Please contact AT&T Worldnet Technical Support about the program's compatibility on different platforms.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : kb3rdparty kberrmsg wince handheld 
Version           : WINDOWS:1.0,2.0,3.0 Professional Edition
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: March 28, 1999