ID: Q190479
The information in this article applies to:
When you convert a Microsoft Pocket Word document to Hypertext Markup Language (HTML) format on a desktop computer, any graphics contained in the document may be lost.
This behavior can occur if a converter included in Microsoft Office 97 is missing or damaged.
To resolve this issue, download and install Microsoft Office 97 Service Release (SR-1) Patch. For information about how to download and install Office 97 SR-1, please visit the following Microsoft Web site:
http://www.microsoft.com/office
Additional query words: 2.00 2.10 hand held conversion images missing
Keywords : kbenv wince handheld pocketword kbimu
Version : WINDOWS:2.0,2.1
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: July 31, 1998