How to Check MSN E-mail on Windows CE HPC Device

ID: Q231404

The information in this article applies to:

SYMPTOMS

If you try to use your Handheld PC (H/PC) running Microsoft Windows CE to receive e-mail on MSN, The Microsoft Network, you are unable to do so.


CAUSE

This issue occurs because the MSN e-mail servers require secure authentication to encrypt messages and Windows CE includes an e-mail client that does not use secure authentication.


RESOLUTION

To work around this issue, you can configure a Hot Mail account to send and receive messages from an MSN e-mail account using Pocket Internet Explorer:

  1. If you already have a Hotmail account, go to http://www.hotmail.com, log into your Hotmail account, and then skip to step 2. If you do not have a Hotmail account, go to http://www.hotmail.com, click "Sign up here" to create a free e-mail account, follow the instructions on the screen to finish creating your account, and then log into your account.


  2. Click the Options link on the left side of the Hotmail Web page, and then click POP Mail under Mail Handling.

    NOTE: If you want to be able to retrieve your e-mail from other clients as well as Hotmail, click to clear the Leave messages on POP server check box.


  3. Enter the appropriate information for your MSN account or accounts, and then follow the instructions on the screen to finish this process.



MORE INFORMATION

For related information about this issue, please see the following article in the Microsoft Knowledge Base:

Q173667 Cannot Use MSN E-mail Service with Pocket Inbox

Additional query words: 1.00 2.00 2.10 3.00 


Keywords          : kbui wince handheld 
Version           : WINDOWS:1.0,2.0,2.1,2.11,3.0 Professional Edition
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 21, 1999