Pocket Outlook Does Not Send Messages in Outbox

ID: Q185522

The information in this article applies to:

Microsoft Pocket Outlook, version 2.0
Microsoft Windows CE Services, versions 2.0, 2.1
Microsoft Windows CE version 2.0 for the Handheld PC

SYMPTOMS

When you synchronize a Handheld PC (H/PC) with a desktop computer, messages in the H/PC's Outbox may not be sent.

CAUSE

This behavior can occur if you do not configure Mobile Devices to automatically send all messages in the H/PC's Outbox.

RESOLUTION

To resolve this issue, follow these steps:

1. On the desktop computer, click Start, point to Programs, point to

   Microsoft Windows CE Services, and then click Mobile Devices.

2. On the Tools menu, click ActiveSync Options.

3. Click the Messages check box to select it, and then click Options.

4. Click the "Automatically send all messages in Outbox using these

   services" check box to select it, click the Windows CE Inbox Services
   check box to select it, and then click OK.

5. Click Close, and then close the Mobile Devices window.

Additional query words: 2.00 2.10 hand held synch

Keywords          : kbenv wince handheld pocketoutlook kbimu 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: May 14, 1998