Pocket PPT: PowerPoint 2000 Presentations Appear Black in Pocket PowerPoint

ID: Q237855

The information in this article applies to:

SYMPTOMS

When you open a PowerPoint 2000 file in Pocket PowerPoint, the Pocket PowerPoint presentation may be displayed as a black screen.


CAUSE

The Windows CE 2.0 Services on your handheld device may require a service release update.


RESOLUTION

To check for service releases for your handheld device, please contact your hardware vendor, or see the following web page on the Microsoft website:

Windows CE: PC Companions Patches and Updates

Additional query words: convert fail blank gray grey ppt2k ppt9 9.0 9.00 2k 


Keywords          : kbusage kbdta 
Version           : WINDOWS:1.0,2.0
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: August 5, 1999