Problems Converting Some Bitmap Files from Windows 98

ID: Q195986

The information in this article applies to:

• Microsoft Windows CE version 2.0 for the Handheld PC

SYMPTOMS

When you try to copy a bitmap (.bmp) file from Microsoft Windows 98 to a Windows CE 2.0-based device, you may not be able to open or convert the file, or you may receive the following error message:

   Cannot convert 'Field'
   The source image uses an unsupported bitmap format. Use the
   Windows Paint application to save the image in a 24-bit color and
   then retry the conversion.

CAUSE

Windows CE 2.0 can convert red-green-blue (RGB) bitmaps, but not Run Length Encoding (RLE) bitmaps. Some of the bitmaps included with Windows 98 use RLE compression.

RESOLUTION

To work around this issue, you may be able to convert the image to a 24- bit color image in Microsoft Paint in Windows 98. Note that this increases the size of the file and may use more memory than intended on your Windows CE-based device.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows CE version 2.0.

Additional query words:

Keywords          : kberrmsg win98 wince 
Version           : WINDOWS:2.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: November 20, 1998