Programs Quit Unexpectedly When You Browse Mobile Devices Folder

ID: Q189728

The information in this article applies to:

Microsoft Windows CE version 2.0 for the Handheld PC
Microsoft Windows CE Services versions 2.0, 2.1

SYMPTOMS

If you synchronize files on a Handheld PC (H/PC) with a desktop computer, and then open a folder located in the Mobile Devices folder on the desktop computer, you may experience any of the following symptoms:

All running programs quit unexpectedly.
All icons on the taskbar disappear except for the clock and the Start button.
You receive an "Invalid Page Fault" error message.

CAUSE

This behavior can occur if the total length of the path to the folder on the H/PC is greater than 128 characters.

RESOLUTION

To resolve this issue, rename the folders on the H/PC that contain the folder you opened on the desktop computer, and then synchronize the H/PC with the desktop computer. To do this, follow these steps:

1. Press and hold down the ALT key, tap the folder you want to rename,

   and then tap Rename.

2. Type a shorter name for the folder, and then press ENTER.

3. Repeat steps 1-2 for each folder on the H/PC in which the folder you

   opened on the desktop computer is contained until the total length of
   the path to the folder on the H/PC contains less than 128 characters.

4. Synchronize the H/PC with the desktop computer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: 2.00 2.10 hand held synch close closed crash

Keywords          : kbenv wince handheld kbimu 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: July 22, 1998