Unable to Connect to ISP After You Install Windows CE Services

ID: Q190909

The information in this article applies to:

• Microsoft Windows CE Services versions 2.0, 2.1

SYMPTOMS

After you install Windows CE Services on a desktop or laptop computer, you may be unable to connect to your Internet service provider (ISP).

CAUSE

This behavior can occur if the Windows CE Services installation program overwrites the ISP scripting entries.

RESOLUTION

To resolve this issue, reinstall the software provided by the ISP.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: 2.00 hand held sprynet dccman

Keywords          : kb3rdparty kbsetup wince kbimu 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: August 7, 1998