When You Synchronize Your H/PC the Wrong E-Mail Program Starts

ID: Q183321

The information in this article applies to:

• Microsoft Windows CE Services, versions 2.0, 2.1
• Microsoft Windows CE version 2.0 for the Handheld PC

SYMPTOMS

When you synchronize your Handheld PC (H/PC) with your desktop computer, the wrong e-mail information service may start.

CAUSE

This behavior can occur if the e-mail information service you want is not the default in Microsoft Exchange.

RESOLUTION

To resolve this behavior, use any of the following methods:

• On the desktop computer, open the e-mail program you want to use before you synchronize the desktop computer with your H/PC.
• Configure the default profile in Microsoft Exchange to include the information service you want to use. For information about how to configure e-mail profiles, please see the following articles in the Microsoft Knowledge Base:

        ARTICLE-ID: Q178404
        TITLE     : Configuring Outlook Services, Profiles, and Address Books
  
        ARTICLE-ID: Q147436
        TITLE     : How to Create Multiple Microsoft Exchange Profiles
  
  

Keywords          : kbenv kbemail handheld 
Version           : WINDOWS:2.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 29, 1998