ID: Q186185
The information in this article applies to:
When you attempt to connect a Handheld PC (H/PC) or a Palm-size PC (P/PC) to a desktop computer using an infrared port, you may experience one of the following symptoms:
Connecting to Host, Retry <x>...
where <x> is a number.
This behavior can occur if the communications port that the infrared device is using is still open or in use. Some power management features are known to cause this issue.
To resolve this issue, restart the desktop computer.
Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.
For information about how to troubleshoot infrared devices, please see the following articles in the Microsoft Knowledge Base:
ARTICLE-ID: Q184284
TITLE : How to Troubleshoot Issues with Infrared Devices
ARTICLE-ID: Q177865
TITLE : Err Msg: Cannot Start Communications with the Desktop
Computer
Additional query words: 2.00 hand held ir connectivity
Keywords : kberrmsg kbtool wince handheld kbimu palmsize
Version : WINDOWS:2.0
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: May 28, 1998