WinCE: Error Message When You Upgrade to Version 2.1

ID: Q185409

The information in this article applies to:

• Microsoft Windows CE Services, version 2.1
• Microsoft Windows CE version 2.0 for the Handheld PC
• Microsoft Windows CE version 2.0 for the Palm-size PC

SYMPTOMS

When you upgrade Microsoft Windows CE Services version 2.0 to Windows CE Services version 2.1, you may receive either of the following error messages:

• DCCMAN.EXE - Application Error. The instruction at "< xxxxxxxxxx >" referenced memory at "<xxxxxxxxxx>". The memory could not be read.
• File Error. Cannot find _INS0432_MP.

CAUSE

This behavior can occur if Microsoft Windows CE Services is running on the desktop computer.

RESOLUTION

To resolve this behavior, follow these steps:

1. Disconnect the Handheld PC (H/PC) or Palm-size PC (P/PC) from the

   desktop computer.

3. Install Windows CE Services version 2.1.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows CE Services version 2.0.

Additional query words: hand held ipf gpf install installation

Keywords          : kberrmsg kbsetup wince handheld kbimu palmsize 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: May 13, 1998