WinCE: Large Ink Notes Are Not Displayed Correctly in Outlook 97

ID: Q187635

The information in this article applies to:

• Microsoft Pocket Outlook, version 2.0
• Microsoft Windows CE version 2.0 for the Handheld PC
• Microsoft Windows CE Services versions 2.0, 2.1

SYMPTOMS

When you synchronize contacts between Pocket Outlook and Microsoft Outlook 97, notes you created in Pocket Outlook Contacts may not be displayed correctly in Outlook 97 contacts.

CAUSE

This issue can occur if you use the Ink command in Pocket Outlook to create large notes in Pocket Outlook Contacts.

RESOLUTION

To resolve this issue, reduce the size of large ink notes you created in Pocket Outlook Contacts. To do this, follow these steps:

1. Double-tap Contacts.

2. Double-tap the name of the contact you want to edit.

3. Tap the Notes button, and then tap the Tap Here To Add Notes box.

4. On the Tools menu, tap Select.

5. Tap and drag over a section of the note you want to delete, and

   then tap Clear.

7. Tap OK, and then tap OK again.

8. Repeat steps 2-7 for any other contacts you want to edit.

9. Close Contacts.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: 2.00 2.10 hand held synch handwriting

Keywords          : kbenv kbtool wince handheld pocketoutlook kbimu 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: June 13, 1998