Windows CE Services Version 2.0 Readme.txt File (Part 1 of 2)

ID: Q184222

The information in this article applies to:

• Microsoft Windows CE Services, version 2.0
• Microsoft Windows CE version 2.0 for the Handheld PC

SUMMARY

This article contains part 1 of the Readme.txt file included on the Windows CE version 2.0 CD-ROM. To view part 2 of the Windows CE Readme.txt file, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q184223
   TITLE     : Windows CE Services Version 2.0 Readme.Txt File
               (Part 2 of 2)

MORE INFORMATION

MICROSOFT HANDHELD PC 2.0 README FILE

(c) 1997 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information supplementing the documentation for Microsoft(R) Windows(R) CE 2.0 for the Handheld PC (H/PC) and Microsoft Windows CE Services 2.0.

To print this file, adjust your left and right margins to .5 inch in Page Setup on the File menu.

TABLE OF CONTENTS

1.0 GENERAL ISSUES 2.0 MICROSOFT POCKET INTERNET EXPLORER 3.0 MICROSOFT POCKET OUTLOOK 4.0 MICROSOFT POCKET WORD 5.0 MICROSOFT POCKET EXCEL 6.0 MICROSOFT POCKET POWERPOINT 7.0 COMPATIBILITY WITH VERSION 1.0 PROGRAMS 8.0 MICROSOFT WINDOWS CE SERVICES VERSION 2.0

1.0 GENERAL ISSUES

• For information about printing from your H/PC, see Help in Microsoft Windows CE Services.
• If your H/PC supports backlighting, you may have a Backlight tab in Control Panel Display. On some H/PCs, the Advanced button may be disabled if the device does not support advanced features.
• Cut and Paste between storage mediums is not supported. To move a folder, you must copy it to the storage card and then delete it from main memory. The same steps are necessary when moving folders between two different storage cards.

2.0 MICROSOFT POCKET INTERNET EXPLORER

• Links to folders from a Web page are not supported. To open the folder, type the link into the address bar.
• The Back button doesn't go to the previous page if the link to the current page is in a frame. Instead, the Back button goes to the page before the frame. Links must be traversed again to get to the desired page.
• To achieve best results when using the Set as Wallpaper option with a graphic image on a Web page; do not use the Tile image on background option from Display Properties. This affects grayscale devices (both 4 and 16 shades of gray) only.
• If you save a bitmap to a file from Pocket Internet Explorer on a device that displays only four shades of gray, the file cannot be properly converted when transferred to a desktop computer.

3.0 MICROSOFT POCKET OUTLOOK(TM)

CALENDAR SYNCHRONIZATION

• See the "Synchronization" portion of the Microsoft Windows CE Services 2.0 section for any general desktop synchronization issues.
• Synchronization will copy text (not ink) notes only between the device and Schedule+ 7.0. Because Schedule+ does not support ink annotations in notes, these annotations will not be synchronized between the device and Schedule+, and changing a note in Schedule+ will remove the ink annotation on the device the next time the object is synchronized. Synchronization will copy both text and ink notes between the device and Microsoft Outlook(TM).
• Notes written with your stylus (ink notes) are not synchronized with Schedule+. The ink will be removed when you next synchronize your device with Schedule+. Ink notes are synchronized with Outlook except when they are contained in an appointment that is an exception to a recurring appointment.

To send a meeting request, ensure you have first selected a default mail transport in Tools\Options. Otherwise, the request will not be sent.

INBOX

• Meeting requests and attachments are downloaded only if you select the applicable option in the Service Properties dialog box, step 3. Note that these options are not on by default.
• If you see "Server error 29" when downloading messages, set the number of lines to be downloaded to a higher number, such as 100 lines. This may occur on messages with file attachments.
• When moving an Internet mail service linked message, note that the moved message will not contain the full text or file attachments unless these are your current default settings. See the Service Properties dialog box, step 3. Also, the server copy will be deleted after the move is completed.
• Note that messages in your Inbox are linked to those on the server, and deleting them on your device will delete them on the server.
• If you are accessing your e-mail via Microsoft Exchange POP server support and you want to use meeting requests, be sure to have your mail administrator select the Download Microsoft Rich Text check box on the POP3 protocol page. This is needed to receive meeting requests. Note that this will slow down mail transfer because more data is sent from the server for each message.
• OLE attachments are not preserved in messages. Only file attachments are preserved.
• File attachment support with the Internet Mail Service: Due to limitations of POP3, you will not get file attachments unless you select the Attachments check box on the Service Properties dialog box (step 3) and you download a full copy of the message (Service/Retrieve Full Copy).
• Restore from 1.0 backup: Linked messages are corrupted on restore. Recreate the same services using the exact same name. Then use the Service/Clear command and refresh for the service to download the messages again and restore the links.

• You should keep the number of messages in your desktop Inbox as small as possible to reduce the amount of data you need to download and store on the device.
• Message synchronization: You may receive duplicate messages if using Message Sync and the Internet Mail service to connect to the same mail server. It is recommended that you use Remote ActiveSync to retrieve e-mail when using Remote Networking rather than Internet Mail to avoid this situation.
• Deleting messages from your Inbox on your desktop computer or device while you are synchronizing can sometimes cause messages to become "stuck" in your Deleted Items folder. If your synchronization status reports one or more items out of date despite repeated efforts to synchronize, follow these steps to correct the problem:

  1. On the device, move the items from the Deleted Items folder

        to the Inbox folder.
  

  2. On the device, create a new folder.

  3. On the device, move the items that you undeleted in Step 1

        from the Inbox folder to the new folder.
  

  4. Synchronize the device with the desktop PC.

4.0 MICROSOFT POCKET WORD

• The online Help for how to use templates is incorrect. Template samples are located in the My Handheld PC\Programs\Office\Templates folder. To create a template, save a file as a Pocket Word template in this folder. To use a template, tap New on the File menu, and then tap Document From Template.
• You cannot open Pocket Word 2.0 files that contain pictures in Pocket Word 1.0.

• The Pocket Word conversion process uses other converters installed by Microsoft Office. If you receive an error message during file conversion indicating that a particular converter cannot be found, rerun Microsoft Office Setup on the desktop and turn on all filter options.
• When you convert a Pocket Word file on your H/PC to an HTML file on your desktop computer, the pictures in the Pocket Word file may be lost. This is due to a problem in one of the converters supplied by Microsoft Office. This problem is addressed in the Microsoft Office 97 service release (SR-1), which you can download from http://www.microsoft.com/office.
• When you convert a file from Pocket Word to Microsoft Word .doc or .rtf format, lists that contain multiple styles of numbering (for example, where the first line is a number, second is a bullet, and third is a letter) may be formatted with a single style of numbering.

5.0 MICROSOFT POCKET EXCEL

• Many operations in Pocket Excel, such as sorting, applying formatting, or applying an Autofilter, are quicker if you select the specific range rather than entire columns, rows, or the entire worksheet.
• The online Help information about using templates is incorrect. Template samples are located in the My Handheld PC\Programs\Office\Templates folder. To create a template, save a file as a Pocket Excel template in this folder. To use a template, tap New on the File menu, and then tap Document From Template.
• Omitting the second argument in DCOUNT and DCOUNTA results in an error value. To work around this problem, you can use the cell reference containing one of the headings of your database. This will behave the same as if you omit the second argument.
• If printing a worksheet fails and results in an error message, close your file and reopen it before printing again. Otherwise, depending on the complexity of the file, the available memory on your H/PC may be reduced.
• When you undo an action that you performed on a large number of cells, such as a sort, a slowdown may occur. Close and reopen the file to work around the problem.
• Inserting, deleting, or moving a sheet within a workbook may cause the AutoFilter arrow buttons to disappear. To make them reappear, reapply the AutoFilter.
• AutoFilter activation is not saved with your workbooks.
• Adding a custom number format results in additional custom number formats that appear as unrecognized characters (blank squares). The additional formats are usable UNICODE format strings for formats such as Chinese dates. These special formats aren't displayed until the user explicitly puts in a custom format.
• Fractions are not always displayed correctly. Pocket Excel does not correctly limit the digits displayed in the fraction. The underlying value, however, is correct and can be safely used in calculations. For example, if you enter 1 5/12 in a cell, Pocket Excel displays it as 1 5/1; however, the underlying value is 1 5/12.
• Border formatting is shown only in the Format Cells dialog box for the cells you specifically formatted. Even though adjacent cells may appear to have border formatting in your worksheet, this is not reflected on the Border tab in the Format Cells dialog box.
• Pocket Excel implements minimal support for local defined names in order to be compatible with Microsoft Excel 95 and 97. If you must use local names, you should avoid creating duplicate local and global names.

• The Microsoft Excel feature that enables you to change the currency symbol in the Format Cells dialog box is not supported in Pocket Excel. Pocket Excel is unable to save files that use this feature.
• Microsoft Excel 97 supports 65536 rows. Pocket Excel supports 16384 rows. Rows beyond this are deleted upon conversion from Excel 97 to Pocket Excel.
• Column formatting may be lost during conversion where it intersects with formatting applied to an entire row. For example, if you have a row with a nondefault height and all other attributes are defaults, column formatting information, such as borders, will be lost where the column(s) and row(s) intersect when converting from Microsoft Excel to Pocket Excel. If you reapply the formatting in Pocket Excel, the formatting will not subsequently be lost in the conversion process again.
• When you convert a file from Microsoft Excel to Pocket Excel, AutoFilter activation is not retained. However, if your AutoFilter activation resulted in some rows being hidden, these rows are also hidden in Pocket Excel. To display the rows, unhide them in Pocket Excel.
• Microsoft Excel 97 provides a new conditional number formatting feature. Cells formatted using this feature may not be displayed properly.
• When converting a file that is formatted with color fonts, fills, or borders from Pocket Excel to Microsoft Excel 95, some colors may not convert appropriately. All colors convert properly when converting to Microsoft Excel 97.
• When converting from Pocket Excel to Microsoft Excel, many formats are added to the Custom category in the Format Cells dialog box in Microsoft Excel on your desktop computer. Pocket Excel displays all number formats it supports.

6.0 MICROSOFT POCKET POWERPOINT

• Pocket PowerPoint(R) can require a lot of memory to display complex graphics. You may need to allocate more RAM to Program Memory using System Control Panel.
• Pocket PowerPoint uses a caching scheme to improve performance when navigating forward and back through a presentation. To minimize delays when advancing slides during a show, it is recommended that you spend at least 5-10 seconds on each slide before advancing to the next. This will allow the next slide image to be cached and ensure a quick transition. The size of the cache is directly related to the availability of Program Memory. Also, this cache is automatically flushed if another program requests additional memory.
• To display a presentation on an external monitor, your device must have a VGA port or a compatible VGA PC Card.

• The Pocket PowerPoint conversion process can convert Microsoft PowerPoint 97 (.ppt) files to Pocket PowerPoint (.ppv). It cannot do the reverse and convert .ppv to .ppt format.
• The Pocket PowerPoint conversion process uses PowerPoint 97 for file conversion. If you receive an error message during file conversion indicating that a particular converter cannot be found, rerun Microsoft Office Setup on the desktop and turn on all graphic filter options.
• Pocket PowerPoint has a choice of three converters: compact, 640x480, and 800x600 output. Each outputs a Pocket PowerPoint file (.ppv) but provides different quality output inversely proportional to file size. The compact conversion creates the smallest files, but the slide images are lowest quality. The 640x480 and 800x600 produce the highest quality and largest files. It is recommended that the high quality converters match the output resolution of your external VGA device.
• During conversion a number of temporary files will be created in your desktop computers \Windows\Temp folder. Under certain conditions, these temporary files may not be automatically deleted, and you may need to manually delete them from time to time.
• "Compact" style file conversion notes:

  1. Some complex graphics may cause significant delays during

        conversion if they are a collection of ungrouped graphic objects.
        For optimal performance, group these graphic images as a single
        object before conversion.
  

  2. Check your presentation carefully after conversion. If the

        presentation file uses fonts not installed on your H/PC, you
        may encounter text wrapping and layout problems. These can best
        be avoided by using an H/PC installed font or copying the
        additional fonts to your H/PC's \Windows folder.
  

  3. For best results, it is recommended that all text in the original

        presentation be formatted with line spacing set to 1 and space
        between paragraphs set to 0.
  

  4. Slide background images are copied from the Master and Title Master

        Slides and used for all slides in the presentation. If a particular
        slide uses a custom background, it will be lost during the
        conversion, and the Master Slide background will be used instead.
  

• Avoid using animations and gradient fills in PowerPoint 97 presentations that you plan to convert to Pocket PowerPoint. The animation may be partially depicted in the slide image and the gradient fills may appear different than they would on a PC with more available colors and higher resolution.
• Microsoft Pocket PowerPoint files (.ppt) only support one-way conversion. See the Synchronization section under Microsoft Windows CE Services 2.0 for additional information.

7.0 COMPATIBILITY WITH VERSION 1.0 PROGRAMS

The following issues have been observed when running existing H/PC 1.0 programs on H/PC 2.0 computers.

FONT DISPLAY

Programs that you used on Windows CE 1.0 for the H/PC are usable and functional on version 2.0. However, demand for improved clarity and readability on H/PCs caused two major changes that have had an impact on how 1.0 programs and dialog boxes are displayed:

1. The system font has been changed to Tahoma 9 pt.

2. The font technology used is now TrueType, which provides programs

   much more flexibility and enables enhancements such as zooming.

• Words at the end of option names in dialog boxes are clipped or missing due to the string being slightly wider.
• The Close button (in the upper-right corner of the program window) is clipped due to the menu names being slightly wider.
• Button names are not bold.
• In a few cases, the font in your program's main window is mapped to a smaller or larger font than that displayed in 1.0.

TASKBAR

In Windows CE 2.0, you can set your taskbar to autohide. This allows you to take advantage of the screen space occupied by the taskbar. Some 1.0 programs perform actions that prevent Windows CE from resizing the program window appropriately. Therefore, when the taskbar is first set to autohide, the active program does not appear to be resized to take advantage of the whole screen. Or when the autohide attribute is turned off, the active program does not resize to accommodate the taskbar. The workaround is to exit and restart the program (however, this workaround does not always correct the problems with some version 1.0 programs).

SPECIFIC PROGRAMS

Following are known issues regarding specific programs. The manufacturers of these products have been contacted, and questions regarding the availability of updated software should be directed to the manufacturer.

• Microsoft PowerToys 1.0, Pocket Internet Explorer 1.1, and H/PC Converter Utility 1.0.

  PowerToys 1.0 and Pocket Internet Explorer 1.1 are not compatible with Windows CE 2.0 for the H/PC. In addition, the H/PC Converter Utility 1.0 is not compatible with Windows CE Services 2.0. Please do not install these programs on this release. PowerToys 1.0 will be updated in the future, and Pocket Internet Explorer 1.1 is now replaced by Pocket Internet Explorer 2.0,which is included in Windows CE 2.0 for the H/PC. Microsoft is currently considering updating the H/PC Converter Utility.

• ART smARTwriter

  When starting smARTwriter, an internal error is reported. After installing, you can use the inking capability of smARTwriter in Pocket Word. However, the handwriting recognition does not work in Windows CE 2.0.

• ART smARTwriter: InkPad

  The leftmost character cannot be selected unless you double-tap the character or use the keyboard. Tapping and dragging will not select the character.

• Freeware: Pocket Dial4Me

  Pocket Dial4Me cannot be minimized by pressing the taskbar button or by pressing the Desktop button on the right side of the taskbar. You must close Pocket Dial4Me after using it. In addition, this program is unable to load the Contacts database because it assumes a particular sort order for the database, and this sort order has changed.

• Freeware: Pocket Dial

  Pocket Dial cannot be started under Windows CE 2.0 for the H/PC. Check http://www.windowsce.com for update plans.

• CIC: Jot

  On some H/PCs, Jot's inking and handwriting recognition may be slower than it was on 1.0 devices.

  If you are using 1.0 on an H/PC with a wide screen, such as the Hewlett Packard Palmtop PC, lines will appear to the right of where you touch the screen. This issue is fixed in Jot 1.02, which is available now.

  When ink disappears (that is, when it's converted to text), it can leave a gray or white trail depending on what you inked over.

  Some dialog text runs off the side of dialogs.

• CIC: QuickNotes

  The background color in the thumbnail view is different from the color in the main window. In addition, the eraser changes the background to white rather than the original color.

• Shareware: JimmyNotePad

  The Symbol font is listed as an option in the Font dialog box. However, anything you format with the Symbol font will be displayed in Arial.

• Shareware: JimmySoft Calendar Search

  The search completes correctly, but all items show "Error: No date" in the Date/Time column.

• Landware: TakeNote

  Interaction between TakeNote and the Pocket Outlook Contacts database does not work. You cannot add a new entry to the Contacts database by using New Contact , nor can the Contacts database be started from the New Phone form. In addition, in a new Ink Note, if you tap the Information (I) button, the date appears with block characters.

• Shareware: MG Notes

  The Symbol font is listed as an option in the Font dialog box. However, anything you format with the Symbol font will be displayed in Arial.

• Odyssey: Pocket OnSchedule

  Pocket Internet Explorer cannot be started using the Contacts - Visit Web Site command. You must instead copy the Web site URL, start Pocket Internet Explorer from the desktop, and paste it in the Address box.

  Dialing options are not available in the Options dialog box.

  Default items are not available in the Manage User Lists dialog box. Note that this problem only occurs on H/PCs with an SH3 processor (such as Hewlett Packard Palmtop PC and Casio A-10, A-11).

• Physix: Pocket Chart

  The list box on the command bar extends off the right side of the screen. You can still tap the box to display the list.

  You can install Pocket Chart only to internal memory on the H/PC. You cannot install it to a PC Flash or SRAM Card.

  Some characters may be displayed as boxes (unrecognized characters) in the user interface.

  Due to the complex nature of its layout, Pocket Chart exhibits several of the text issues detailed in "Font Display" in this section.

• Ruksun: Telnet Force

  When the taskbar is hidden, Telnet Force is displayed in full screen mode. This causes the contents of any Telnet site to be displayed in a font that is unreadable because it is so small. To work around the problem, clear the AutoHide option and then start Telnet Force. Ruksun is investigating this issue.

  On wide displays, such as the Hewlett Packard Palmtop PC, no scroll bar is displayed. There are some cases in which the text in the window is scrolled to the left of the screen so that the left edge is not visible. When this occurs, the text to the left of the screen cannot be accessed due to the absence of a scroll bar.

• Shareware: Invaders

  This program cannot be started on Windows CE 2.0 for the H/PC.

• SkyTel: Messenger

  Messages are delivered with square boxes (unrecognized characters) in place of carriage returns.

• SpryNet: SpryNet

  After setting up the SpryNet transport in Inbox, you must reset the password you specified when setting up the transport. You can do this by going to step 1 of the Internet Mail service properties and retyping your password.

• Symantec: PC Anywhere

  While connected to your PC, dragging icons on your PC desktop results in black trails being drawn on your H/PC screen. Symantec is investigating this issue.

• Wynd Communications: WyndMail

  If you want to change properties after installing the WyndMail transport, open Inbox, tap Service, ensure WyndMail is selected, and then tap Properties. If you access the Properties dialog box by tapping Compose and then tapping Options, the dialog box title is cut off; consequently, you cannot move the dialog box or tap the OK or Cancel button.

• Dataviz: Desktop To Go

  If you install Desktop To Go after installing Windows CE Services, the filters are not available in the Tools - File Conversion dialog box. You must reinstall Windows CE Services after installing Desktop To Go for the filters to appear in the File Conversion dialog box.

• Wright Strategies: FormLogic

  After completing the desktop installation of FormLogic, use a command in the main program on the PC to initiate installation to your H/PC. This command is not available with Windows CE Services installed. Contact Wright Strategies for an update.

                           - End of Part 1 -
  
  

Keywords          : kbreadme wince handheld 
Version           : WINDOWS:2.0
Platform          : WINDOWS
Issue type        : kbinfo

Last Reviewed: July 23, 1998