ID: Q184223
The information in this article applies to:
This article contains part 2 of the Readme.txt file included on the Windows CE version 2.0 CD-ROM. To view part 1 of the Windows CE Readme.txt file, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q184222
TITLE : Windows CE Services Version 2.0 Readme.txt File
(Part 1 of 2)
8.0 MICROSOFT WINDOWS CE SERVICES 2.0
TABLE OF CONTENTS
8.1 INSTALLING WINDOWS CE SERVICES 8.2 WINDOWS CE SERVICES SETUP ERRORS 8.3 OPTIONAL COMPONENTS 8.4 GET CONNECTED 8.5 SYNCHRONIZATION 8.6 BACKUP AND RESTORE 8.7 INTERNET EXPLORER 4.0 ISSUES 8.8 INTERNATIONAL COMPATIBILITY ISSUES 8.9 WINDOWS NT ISSUES 8.10 WINDOWS NT TROUBLESHOOTING 8.11 CREATING FLOPPY DISKS 8.12 FLOPPY DISK INSTALLATION 8.13 REMOVING OR REINSTALLING SCHEDULE+ OR
MICROSOFT EXCHANGE UPDATE
To begin installation, insert the CD-ROM into your CD-ROM drive. The Setup program will automatically be run from the CD-ROM. If it does not start automatically, click Start, click Run, and type d:\Setup, where d: is the drive letter of your CD-ROM drive.
After starting Setup, the Microsoft Windows CE Services Setup window is displayed if you already have Schedule+ 7.0a or Outlook installed on your desktop computer. Click Next to proceed with Setup. If you do not have Schedule+ 7.0a or Outlook installed on your system, the Microsoft Windows CE Services CD-ROM main Setup window is displayed.
On Windows 95 systems, the main Setup window will provide you with four buttons on the right side of the screen, labeled:
1. Install Microsoft Exchange Update for Windows 95
2. Install Microsoft Schedule+ 7.0a
3. Install Microsoft Windows CE Services
4. Optional Components
On Windows NT(R) systems, the main Setup window will provide you with three buttons on the right side of the screen, labeled:
1. Install Microsoft Schedule+ 7.0a
2. Install Microsoft Windows CE Services
3. Optional Components
Click each of these buttons in this order. If your desktop computer does not need to install a component, the message "Already installed or not required" is displayed below that component. If you do need the component, installation will automatically begin once you click the button. Follow the instructions to complete the installation of each component.
NOTE: During setup, you may be asked to reboot your desktop computer. After your computer finishes rebooting, reinsert the CD- ROM and continue with the remaining Setup components.
8.2 WINDOWS CE SERVICES SETUP ERRORS
The Communications Troubleshooter Help topic provides assistance for most commonly encountered setup and connection problems. The General Tips section at the bottom of this topic provides additional assistance for less frequent problems.
If you do not have the newer version of Mapi32.dll, you may have difficulty using Schedule+ for group scheduling. If you are having problems with group scheduling, and if you did not keep the newer version of MAPI32.DLL during setup, you need to reinstall the Microsoft Exchange Update. Instructions for doing so can be found in the Removing or Reinstalling Schedule+ or Microsoft Exchange Update section of this file.
NOTE: Reinstalling the Microsoft Exchange Update may lead to the "Reg32.cfg" problem described in the Synchronization section. If it does, reinstall Schedule+ 7.0a after reinstalling the Microsoft Exchange Update to fix the problem.
If you install Windows CE Services via a network connection to a shared CD-ROM drive and choose to install the Windows 95 Infrared Support software contained in Optional Components, Setup will alert you that the file Infrared.inf could not be opened. The workaround is to copy the Microsoft Windows 95 Infrared Support Software directory to your hard drive and install it from there.
NOTE: Infrared support for Windows NT is not available.
If you are a Windows 95 user and want to establish an outbound dial-up networking connection (such as a connection to your Internet service provider or corporate network) while device connections are enabled on your computer, or you want to use a modem connected to your desktop computer for remote device connections, you may need to install the Dial-Up Networking Upgrade 1.2 from the Optional Components directory of your installation CD-ROM. Please read the Readme file in that directory for more information on the features and issues of this upgrade.
You should read the Dial-Up Networking 1.2 Release Notes.doc and About PPTP and Dial-Up Networking 1.2.doc files that are placed in the \Windows directory after installing the dial-up networking software. Certain software may need to be reinstalled after upgrading dial-up networking, and these documents describe the issues in greater detail.
If you install the Dial-Up Networking 1.2 Upgrade and lose network connectivity, perform the following steps to correct the problem:
1. In the Network Control Panel, double-click TCP/IP -> Dial-Up
Adapter.
2. Click the Bindings tab.
3. Check the Client for Microsoft Networks checkbox.
4. Click OK to all dialog boxes.
1. Click Start, Programs, Accessories, and then Dial-Up Networking.
2. Click Dial-Up Server on the Connections menu.
3. Choose the tab corresponding to your modem.
4. Click Add.
5. Select users from the list and click Add.
6. Click OK.
The two desktop computers should not be configured to synchronize with the same network server when also synchronizing with the same device because duplicate items may be created.
Inbox synchronization can only be enabled if the device has a single partnership. To change the device to a single partnership, disconnect the device, delete the partnership from the Mobile Devices folder, reconnect, and choose Single partnership.
If you get the error "Device Name in Use" while creating a partnership, this could be due to another user using that name or because a previous partnership by that name was not successfully removed. You can remove the folder by that name from the \Program Files\Windows CE Services\Profiles directory if it does not appear in the Mobile Devices window. NOTE: This folder may contain a backup file or other synchronization data, which you may want to save before deleting this folder.
If the device being restored is a different language from the device that created the backup file, no data can be restored. You must manually transfer the data to the new device (via file transfer and Pocket Outlook synchronization).
If the device being restored is a different version from the device that created the backup file (for example, you are restoring a version 1.0 backup file to a version 2.0 device), the restore will copy only your data files (such as Pocket Excel files) and any databases you installed on the device. After the restore is complete, you will need to synchronize Pocket Outlook, reinstall any programs that had been installed on the previous mobile device, and re-enter your settings.
If the device being restored has a different Central Processing Unit (CPU) than the device that created the backup file, the restore will copy only your data files (such as Pocket Excel files), Pocket Outlook data, and any databases you installed on the device. After the restore is complete, you will need to reinstall any programs that had been installed on the previous mobile device and re-enter your settings.
The English version of Microsoft Windows CE Services, Microsoft Schedule+ 7.0a, and Microsoft Windows 95 Dial-Up Networking Upgrade 1.2 software can be run on Western European versions of Windows. The Microsoft Exchange Update software cannot be installed on any version of Windows other than the U.S. English version. Some Optional Components may not support operation on non-U.S. English versions of Windows.
Issues include:
If you continue to have problems, perform the following steps:
1. On the Start menu, click Run.
2. Type regedit, then click OK.
3. Select the HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services
registry key.
4. Select New and then DWORD Value on the Edit menu. Type
RasHardDisconnect to rename the New Value entry.
5. Select the RasHardDisconnect registry value, then click Modify on
the Edit menu.
6. Enter 1 in the Value data field, and click OK.
7. Exit the Registry Editor.
1. In the Network Control Panel, click the Services tab.
2. Double-click Remote Access Service in the list box.
3. Click the Network button.
4. Clear and then select TCP/IP.
5. Click OK, then click Continue, and then click OK to close all dialog
boxes.
6. You should see a Binding Configurations progress dialog box.
On these computers, you may encounter a conflict between the IR port and the COM1 serial port that disables communications with the Handheld PC. If you encounter problems connecting on one of these laptops, try the following steps:
1. During the boot process, your laptop will display "F10 to enter
Computer Setup." Press F10.
2. Go to Ports/Serial-Infrared Ports.
3. Switch the Infrared IRQ to 3.
4. Switch the Infrared address from 3e8 to 2e8.
5. Exit, saving any changes, and reboot.
If your Windows NT computer does not have networking components installed, Windows CE Services cannot communicate with the Handheld PC. To install these required components:
1. Click Start, Settings, and then Control Panel.
2. Double-click Network.
3. In the Network Configuration dialog box, click Yes.
4. In the Network Setup Wizard:
a. Verify that Wired to the network is selected.
b. Verify that Remote access to the network is not selected.
c. Click Next.
5. Click the Select from list button.
6. In the Select Network Adapter dialog box:
a. Find MS Loopback Adapter in the Network Adapter list.
b. Click OK.
7. In the Network Adapters list, verify that MS Loopback Adapter is
selected, and click Next.
8. In the Network Protocols list, verify that only TCP/IP Protocol is
selected (everything else is not selected), and click Next.
9. Click Next again when you see the Network Services list.
10. Click Next to install the selected components.
11. In the Windows NT Setup dialog box, enter the directory where
your NT source files are located (e.g., D:\i386), and click
Continue.
12. In MS Loopback Adapter Card Setup, accept the default Frame
Type by clicking Continue.
13. In the TCP/IP Setup dialog box, click No when asked to use DHCP.
14. In the Microsoft TCP/IP Properties dialog box:
a. In the IP Address tab, verify that MS Loopback Adapter is
selected in the Adapter list.
b. Click the Specify an IP address option.
c. In the IP Address entry, type 1.1.1.1.
d. In the Subnet Mask entry, enter 0.255.255.255.
e. Leave the Default Gateway entry blank.
f. Click OK.
15. Click Next to pass the bindings dialog box.
16. Click Next when Windows NT Networking is ready to start the
Network.
17. Click Next to accept all the defaults when asked for the Computer
Name.
18. Click Finish to complete the Networking Wizard.
19. In Network Settings Change, click Yes to restart your computer.
After logging in to the Windows NT computer with a user account with
Administrator privileges, run Windows CE Services Setup to
completion.
On Windows NT 4.0 Systems
To install the required communications services on Windows NT 4.0:
1. In the Mobile Devices window, click Windows CE Services Help
Topics on the Help menu.
2. Click the Find tab.
3. Under section 1, type troubleshooting.
4. Under section 3, double-click General Troubleshooting.
On Windows NT 5.0 Beta 1 Systems
Add the dial-up adapters:
1. On the Start menu, click Settings, and then click Control Panel.
2. Double-click Modems. (You may need to click Add if the wizard
doesn't appear.)
3. Select Don't detect my modem, I will select from a list.
4. Click Next.
5. In the Manufacturers list, select Standard modem types.
6. In the Models list, select Dial-Up Networking Serial Cable between
2 PCs.
7. Click Next.
8. Click Selected ports.
9. Select the COM port you will use to connect to your device.
10. Click Next.
11. Click Finish.
12. Click Close to close the Modem Control Panel.
Add and configure the Dial-Up Server:
1. Double-click Network.
2. Select the Services tab.
3. Click Add.
4. Choose Dial-Up Server.
5. Click OK.
6. Select the Dial-Up Server.
7. Click Properties.
8. Clear Require data encryption.
9. Select the TCP/IP tab.
10. Click This computer only.
11. Click Use static address pool.
12. In the Address box, type 192.168.55.98.
13. Make sure Allow remote clients to request a predetermined IP
address is cleared.
14. Click OK to close the Dial-Up Server properties.
15. Click the Bindings tab.
16. Under Show Bindings for, click All services.
17. Double-click Dial-Up Server to display the items bound to it. The
Dial-Up adapters may be disabled as indicated by the red circle-
slash symbol.
18. Select the Dial-Up adapter you will be using, and click Enable. The
red circle-slash should be replaced by a picture of a PC adapter to
indicate that the selected adapter is enabled. If the red circle-
slash remains, you will need to disable the currently enabled
adapter and try again.
19. Click OK to close the Network Control Panel.
20. Don't restart at this time.
Set the Windows NT RAS port entry in the registry:
1. On the Start menu, click Run.
2. Type regedit, then click OK.
3. Select the HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services
registry key.
4. In the selected registry key, locate the NT RAS Port registry value.
5. If this value does not exist, create it by clicking New and then
String Value on the Edit menu. Type NT RAS Port to rename the New
Value entry.
6. Select the NT RAS Port registry value, and then click Modify on
the Edit menu.
7. Enter the communications port that you will be connecting your
device to in the Value data field (COM1 for example), and then click
OK.
8. Exit the Registry Editor.
9. Restart the computer to allow changes to take effect.
10. Connect using an account with dial-in permission.
If you do not have a CD-ROM drive on the PC where you want to install Windows CE Services, then locate another computer with a CD- ROM drive and a 3.5" 1.44 MB floppy drive. Use the following steps to create disks for floppy installation:
1. Obtain 11 blank, formatted 3.5" 1.44MB floppy disks.
2. On the CD-ROM, open the Floppy directory. The Floppy directory
contains several component folders, each containing one or more Disk
folders. You will create one floppy for each disk folder. Label each
floppy with the name of the component and the disk number. For
example, you will label three floppies with "Windows CE Services
Disk 1" to Disk 3.
3. On the CD-ROM, open the first component directory. For example,
open Windows CE Services.
4. Copy all of the files inside each of the Disk directories (for
example, Disk1, Disk2, Disk3) to the corresponding floppy disks you
made in step 2. NOTE: Do not copy the Disk1, Disk2 and Disk3 folders
to the floppy disks; copy the files inside these folders to the
disks.
5. Repeat steps 3 and 4 for each component directory.
IMPORTANT: DO NOT PROCEED WITH INSTALLATION OF
ANY OF THESE COMPONENTS UNTIL YOU HAVE READ THE
NEXT SECTION.
You have now copied all of the files necessary to complete the
installation of Windows CE Services and all other supporting
components. Proceed to the next section of this file to install
Windows CE Services from floppy disks.
You must perform required updates and install Microsoft Windows CE Services before you can transfer files and synchronize data between your desktop computer and mobile device. Follow these steps to complete the installation process. During installation, you will be asked to restart your computer. Before you begin, save your work and quit all programs.
IMPORTANT: Do not start installation until you have read the entire installation instructions. Follow the procedures in the order shown here. Installing programs out of order may cause problems.
Windows 95:
1. If you have H/PC Explorer 1.x, remove it.
2. Update the Microsoft Exchange client, if required.
3. If you do not have Microsoft Outlook installed, install Microsoft
Schedule+ 7.0a.
1.x).
This step is optional. If you installed Windows 95 from a CD-ROM,
you will need the Windows 95 CD-ROM to complete this upgrade.
1. If you have H/PC Explorer 1.x, remove it.
2. If you do not have Microsoft Outlook installed, install Microsoft
Schedule+ 7.0a.
1.x).
stating that you may not be able to connect until you reinstall the
Windows NT Service Pack. Before you reinstall the service pack, try
connecting your device to your desktop computer. If you cannot
connect, install the service pack.
If you are upgrading from version 1.x, you need to remove H/PC Explorer before you install Windows CE Services 2.0.
1. Click the Start button, point to Settings, and then click Control
Panel.
3. Select H/PC Explorer 1.x from the list, and then click Add/Remove.
4. Follow the directions on your screen.
Update Microsoft Exchange
If you are using the version of Microsoft Exchange that came with Windows 95, update Exchange (the following procedure describes how to determine this).
IMPORTANT: Do not install the update unless you already have Exchange installed. Also, do not install the update if you have already upgraded to a newer version of Exchange.
To determine your version of Microsoft Exchange:
1. On your desktop computer, start Exchange.
2. On the Help menu, click About Microsoft Exchange. In the dialog
box, check the version on the first line.
- If the version is 4.0.410.59, you must install the update. Go to
the next procedure.
- If the version is greater than 4.0.410.59, do not install the
update, go to "Installing Microsoft Schedule+ 7.0a."
WARNING: The U.S. English version of the Microsoft Exchange Update may cause serious problems if installed on non-U.S. English versions of Windows 95. Installation on any version of Windows 95 except for the U.S. English version is not supported.
1. Insert the disk labeled "Microsoft Exchange Update Disk 1" into
drive A.
3. Type a:\setup, and then click OK.
Installing Microsoft Schedule+ 7.0a
Install Microsoft Schedule+ 7.0a if you have:
1. On your desktop computer, start Schedule+.
2. Look at the opening screen. If the version in the lower-right corner
of this screen is 7.0a or later, do not install Schedule+ 7.0a.
Instead, go directly to "Installing Microsoft Windows CE Services."
1. Insert the disk labeled "Microsoft Schedule+ Disk 1" into drive A.
2. On the Start menu, click Run.
3. Type a:\setup, and then click OK.
Installing Microsoft Windows CE Services
To install Microsoft Windows CE Services:
1. Insert the disk labeled "Microsoft Windows CE Services Disk 1" into
drive A.
3. Type a:\setup, and then click OK.
Dial-Up Networking Upgrade on Microsoft Windows 95
You will need to upgrade to version 1.2 of Dial-Up Networking if you have Windows 95 and want to establish an outbound dial-up network connection (such as a connection to your Internet service provider or corporate network) while your device is connected to your computer. If you have a TCP/IP stack on your computer, this upgrade will replace it. If you have programs that rely on a third-party stack, you may need to reinstall these programs. For more information, see the Readme file on Disk 1.
To install Microsoft Windows 95 Dial-Up Networking 1.2 Upgrade:
1. Insert the disk labeled "Microsoft Windows 95 Dial-up Networking
Upgrade Disk 1" into drive A.
3. Type a:\msdun12, and then click OK.
4. If you see a dialog box that asks if you want to keep a newer file,
keep the newer file.
installation.
Click No if you do not want to see DHCP error messages in the future.
this upgrade, be sure to read the following sources:
- The Optional Components section.
- The Readme file in the Microsoft Windows 95 Dial-Up Networking
Upgrade version 1.2 folder in Optional Components.
- The files Dial-Up Networking 1.2 Release Notes.doc and About PPTP
and Dial-Up Networking 1.2.doc located in your Windows folder by
this upgrade.
If you need to remove or reinstall either Schedule+ 7.0a or the Microsoft Exchange Update from your computer, you need to use the Setup programs on the CD-ROM that came with your H/PC. Attempting to do this by using Add/Remove Programs in Control Panel will not work correctly.
To remove or reinstall the Microsoft Exchange Update:
1. Insert the Windows CE Services CD-ROM into your CD-ROM drive.
2. Click the Start menu, and then click Run.
3. Type d:\exupdusa\exupdusa.exe, where d: is the drive letter for your
CD-ROM, and press Enter.
4. When the installation program runs, follow the instructions
provided. You will be given a number of options during the setup,
including Remove All, which will remove Microsoft Exchange, and
Reinstall, which will reinstall the Microsoft Exchange Update.
To remove or reinstall Schedule+ 7.0a:
1. Insert the Windows CE Services CD-ROM into your CD-ROM drive.
2. Click the Start menu, and then click Run.
3. Type d:\splus70a\disk1\setup.exe, where d: is the drive letter for
your CD-ROM, and press Enter.
4. When the installation program runs, follow the instructions
provided. You will be given a number of options during the setup,
including Remove All, which will remove Microsoft Schedule+ 7.0a,
and Reinstall, which will reinstall Microsoft Schedule+ 7.0a.
NOTE: If you installed the program from floppy disks, you will need to
run Setup from the floppy disks to remove or reinstall the program.
Keywords : kbreadme wince handheld kbimu
Version : WINDOWS:2.0
Platform : WINDOWS
Issue type : kbinfoLast Reviewed: July 24, 1998