Ghost Pointer Remains on Screen When Visibility Setting Changed

ID: Q191894

The information in this article applies to:

SYMPTOMS

When you change a visibility setting in the IntelliPoint software, the mouse may temporarily stop responding, and a ghost pointer may remain on the screen.


CAUSE

This behavior can occur if you install the IntelliPoint software on a Microsoft Windows 3.x-based computer, and then upgrade to Windows 95 or Windows 98.


RESOLUTION

To resolve this issue, follow these steps:

  1. Remove the IntelliPoint version 1.1d software. To do so, double-click the Uninstal.exe file located in the folder in which the IntelliPoint software is installed.

    NOTE: By default, the IntelliPoint software is installed in the following folder: 
    
      C:\Msinput\Mouse


  2. Download and install the latest version of the IntelliPoint software from the following Microsoft Web site:
    http://www.microsoft.com/products/hardware/mouse/driver/default.htm



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.


MORE INFORMATION

This version of the IntelliPoint software enables scrolling and panning with the Microsoft IntelliMouse wheel in compatible programs.

Additional query words: 1.10 intelli point mouse trackball track ball 


Keywords          : kbenv kbsetup intellipoint mouse kbimu 
Version           : WINDOWS:1.1d,95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: August 9, 1999