IntelliPoint Software Disables DeltaTalker and Liberator Clicks

ID: Q189605

The information in this article applies to:

Microsoft IntelliPoint software versions 2.0, 2.1, 2.2

SYMPTOMS

When you install the IntelliPoint software, your DeltaTalker or Liberator SerialKey device may no longer function properly.

CAUSE

This behavior can occur because the IntelliPoint software is not compatible with SerialKey devices.

RESOLUTION

To resolve this issue, remove the IntelliPoint software. To do so, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click Microsoft IntelliPoint, and

   then click Add/Remove.

4. Follow the instructions on the screen to remove the IntelliPoint

   software.

If the issue continues to occur, reinstall Microsoft Windows. To preserve your current Windows settings, make sure you reinstall Windows in the same folder in which it is currently installed.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

MORE INFORMATION

You can enable SerialKey devices on the General tab of the Accessibility Options tool in Control Panel.

DeltaTalker and Liberator are manufactured by the Prentke Romich Company.

For more information about these products, please visit the following Web site:

   http://www.prentrom.com/index.html

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 2.00 2.10 2.20 intelli point vanguard alphatalker

Keywords          : kb3rdparty kbenv kbhw intellipoint kbimu 
Version           : WINDOWS:2.0,2.1,2.2
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: July 19, 1998