IntelliPoint: Mouse Trails Do Not Appear on the Screen

ID: Q218919

The information in this article applies to:

SYMPTOMS

When you install the Microsoft IntelliPoint software and enable the Mouse Trails feature, the mouse trails may not appear on the screen.


CAUSE

This behavior can occur if an OEM version of the STB nVidia ZXV AGP video adapter is installed in your computer.


RESOLUTION

To resolve this issue, reduce the graphics hardware acceleration. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click System.


  3. On the Performance tab, click Graphics.


  4. Move the Hardware Acceleration slider until it is one notch to the left of Full (the Most acceleration setting).


  5. Click OK, and then click Close.


  6. When you are prompted to restart the computer, do so.


If this issue continues to occur, contact your hardware manufacturer to inquire if an updated video driver is available for your video adapter.


MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 2.00 2.10 2.20 intelli mouse point xps riva 


Keywords          : kb3rdparty kbdisplay kbhw kbimu 
Version           : WINDOWS:2.0,2.1,2.2
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 7, 1999