IntelliPoint: Number of Lines to Scroll Using Wheel Not Saved in Mouse Tool

ID: Q222825

The information in this article applies to:

SYMPTOMS

When you use the Mouse tool in Control Panel to change the number of lines you scroll when you roll the IntelliMouse wheel, the value you select may not be saved after you log off or restart the computer.


CAUSE

This behavior can occur if you are using a Synaptics Touchpad and the Touchpad driver software is installed on the computer.


RESOLUTION

To resolve this issue, disable the Horizontal Scrolling and Vertical Scrolling features for the Synaptics Touchpad. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click Mouse.


  3. On the Scrolling tab, click to clear the Horizontal Scrolling and Vertical Scrolling check boxes.


  4. Click OK, and then restart the computer.



MORE INFORMATION

This behavior has been reported with version 5.0.17 of the Synaptics Touchpad driver software.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: kbimu pointing device trackpad scrolls lost 2.00 2.10 2.20 


Keywords          : kb3rdparty kbhw intellipoint intellimouse mouse kbimu 
Version           : WINDOWS:2.0,2.0a,2.1,2.2,2.2a,2.2c
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 7, 1999