USB IntelliMouse Not Detected or Does Not Function Properly

ID: Q223256

The information in this article applies to:

SYMPTOMS

When you connect a Microsoft IntelliMouse USB to a Universal Serial Bus (USB) port on your computer, the mouse may not be detected or function properly.


CAUSE

This behavior can occur if you previously cancelled the detection of a USB device you connected to a USB port.


RESOLUTION

To resolve this issue, use the Add New Hardware tool in Control Panel to detect the IntelliMouse USB. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click Add New Hardware.


  3. Click Next, and then click Next again.


  4. In the list of found devices, click Microsoft Intellimouse USB, and then click Next.


  5. Follow the instructions on the screen to complete the detection process.



NOTE: If you are prompted to insert your Microsoft Windows 98 CD-ROM into your CD-ROM drive, do so.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft IntelliMouse USB version 1.0.

Additional query words: intelli point installation 1.00 setup 


Keywords          : kbhw intellimouse kbimu 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 7, 1999