ID: Q197239
The information in this article applies to:
When you connect the Microsoft Natural Keyboard Elite to an NEC docking station, the keyboard may not be detected.
This behavior can occur if you connect the keyboard to the PS/2 port on the docking station.
To resolve this issue, obtain a PS/2-to-PS/2 adapter from Microsoft. The Microsoft part number for this adapter is A11-00250.
To obtain this adapter, contact Microsoft Product Support Services.
In the United States, call (425) 635-7040 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday excluding holidays.
In Canada, call (905) 568-4494 between 8:00 A.M. and 8:00 P.M. Eastern time, Monday through Friday excluding holidays.
This issue occurs because the docking station provides power to the keyboard before the keyboard detects the PS/2 port connection. Because the keyboard does not detect the PS/2 port connection, it operates in Universal Serial Bus (USB) mode.
The PS/2-to-PS/2 adapter uses internal resistors to ensure the keyboard can detect the PS/2 port connection.
The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: 1.00 mnke detection laptop
Keywords : kb3rdparty kbhw mnk kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprbLast Reviewed: December 20, 1998