MNK Pro: Computer Stops Responding (Hangs) When You Press the Sleep Hot Key

ID: Q232414


The information in this article applies to:


SYMPTOMS

When you press the Sleep Hot Key on the Microsoft Natural Keyboard Pro, your computer may stop responding (hang).


CAUSE

This behavior can occur if the following conditions are true:


RESOLUTION

To resolve this issue, use Device Manager to troubleshoot possible hardware configuration problems on your computer.

For information about how to use Device Manager to troubleshoot device conflicts, please see the following article in the Microsoft Knowledge Base:

Q133240 Troubleshooting Device Conflicts with Device Manager

Additional query words: 1.00 mnkpro freeze crash lock up power sleep


Keywords          : kbenv kbhw kbimu 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 8, 1999