MNK Pro: Media Hot Keys Do Not Work Correctly

ID: Q235923

The information in this article applies to:

Microsoft Natural Keyboard Pro version 1.0

SYMPTOMS

When you press one of the following media Hot Keys on the Microsoft Natural Keyboard Pro, the Hot Key may not work correctly:

Play/Pause
Stop
Prev Track
Next Track

This issue can occur even if the following media Hot Keys work correctly:

Volume
Mute

CAUSE

This behavior can occur if the following conditions are true:

The media player you are using is Voyetra AudioStation 32.

You are using a Microsoft Windows NT 4.0-based computer.

RESOLUTION

To work around this issue, use the AudioStation 32 utility to control audio playback.

To start the AudioStation 32 utility, click Start, point to Programs, and then click AudioStation 32.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Natural Keyboard Pro, version 1.0.

Additional query words: 1.00 mnkpro nothing happens change stops forward reverse


Keywords          : kbhw kbinterop intellitype kbimu 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 8, 1999