MNK Pro: Temporary Files Remain on Hard Disk After Unsuccesful Installation

ID: Q232411

The information in this article applies to:

Microsoft Natural Keyboard Pro version 1.0

SYMPTOMS

If your attempt to install the Microsoft IntelliType Pro software is not successful, temporary files may not be removed from your hard disk.

CAUSE

This behavior occurs if the installation is unsuccessful because you do not have sufficient available hard disk space to install the IntelliType Pro software.

RESOLUTION

To prevent this issue from occurring, a minimum of 10 megabytes (MB) of hard disk space must be available before you install the IntelliType Pro software.

NOTE: You must have additional available hard disk space to install Microsoft Internet Explorer or Microsoft Media Player from the IntelliType Pro CD-ROM.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Natural Keyboard Pro version 1.0.

MORE INFORMATION

In addition to the 10 MB of disk space required by the IntelliType Pro software, Microsoft recommends you maintain at least 50 MB of available space on the hard disk on which Microsoft Windows is installed.

This disk space is needed by the Windows swap file but may also be used by other programs.

Additional query words: 1.00 mnkpro temp setup fails


Keywords          : kbenv kbsetup kbimu 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 8, 1999