MNK Pro: USB Device Connected to Port Does Not Work Properly
ID: Q237546
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The information in this article applies to:
-
Microsoft Natural Keyboard Pro version 1.0
SYMPTOMS
When you connect a Universal Serial Bus (USB) device to a USB port on the
Microsoft Natural Keyboard Pro, the device may not work properly.
CAUSE
This behavior can occur if any of the following conditions are true:
- Your computer does not support HID (Human Interface Device)
class USB devices.
- The Natural Keyboard Pro is connected to the PS/2 port only
on your computer.
- The USB device is not a low-powered USB device.
RESOLUTION
To resolve this issue, use the following methods in the order in which
they are presented. If the issue continues to occur, proceed to the next
method.
Confirm that Your Computer Supports HID Class USB Devices
For information about how to determine if your computer supports HID
class USB devices, please see the following article in the Microsoft
Knowledge Base:
Q191772 USB Devices May
Not Be Detected by Windows 98
To obtain additional information about USB support for your computer,
contact your hardware manufacturer.
Connect Your Keyboard to Both the USB and PS/2 Ports
To do this:
- Shut down and turn off your computer.
- Plug the PS/2 connector on the Natural Keyboard Pro into the
PS/2 port on your computer.
- Turn your computer on.
- Plug the USB connector on the Natural Keyboard Pro into the
USB port on your computer.
- If necessary, install the Microsoft IntelliType Pro
software.
Confirm that the USB Device Is a Low-Powered Device
Devices connected to the USB port on the Natural Keyboard Pro must be
low-powered devices that consume 100 mA or less of current. Consult the
printed documentation provided with the device or contact your hardware
manufacturer for more information about your specific device.
Additional query words:
1.00 mnkpro hubs attach power
Keywords : kb3rdparty kbhw kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: August 8, 1999