Natural Keyboard Elite: Function Keys Do Not Work and Keyboard Recognized as an 84-Key Keyboard

ID: Q224970

The information in this article applies to:

SYMPTOMS

When you type using the Microsoft Natural Keyboard Elite, the Function keys may not work and the keyboard may be recognized as an 84-key keyboard.


CAUSE

This behavior can occur if you run Attachmate software while you type using the Natural Keyboard Elite.


RESOLUTION

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


To resolve this issue, add the OverrideKeyboardType DWORD value to the following registry key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters

and then change the value data of this value from 0 to 4.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft Natural Keyboard Elite, version 1.0.

Additional query words: 1.00 mnke F1 F2 F3 F4 F5 F6 F7 F8 F9 fkey 


Keywords          : kb3rdparty kbenv mnk kbimu 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: May 7, 1999