DOCUMENT:Q168892 19-DEC-1999 [exchange] TITLE :XCON: MTA Reports Failure on Ecbios.dll During Startup PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbtshoot kbusage exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Microsoft Exchange Server message transfer agent (MTA), the following error message may appear: The dynamic link library Ecbios.dll could not be found in the specified path. The Windows NT Application log shows the following error: Event ID: 9106 Source:MSExchangeMTA Category: Field Engineering An internal MTA error occurred. The X.25 interface failed to initialize. Check to make sure the X.25 card is started. (14) The MTA starts after the error and appears functional. CAUSE ===== The above error means that during the MTA initialization it could not initialize the Eicon X.25 card. This means that either the Eicon X.25 driver is not properly installed or there is a problem with the installed driver. RESOLUTION ========== To resolve this problem: - Reinstall the Eicon driver and the WAN Services for Windows NT software. This problem most often occurs after you perform an Exchange Server Disaster Recovery on a computer without first installing the Eicon software if the X.25 card was being used on an X.400 connector. Additional query words: x25 restore recovery 2140 x400 ====================================================================== Keywords : kbtshoot kbusage exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.