Cannot Connect to Secure (HTTPS) Web Page in Windows NT 3.51

ID: Q195903

The information in this article applies to:

Microsoft Internet Explorer version 4.01 for Windows NT 3.51

SYMPTOMS

When you try to connect to a secure (HTTPS) Web site using Internet Explorer on a Windows NT 3.51-based computer that communicates across a Microsoft Proxy 2.0 server using NTLM (challenge/response) authentication, you are prompted for your security credentials (user name and password) three times, regardless of whether or not the credentials are valid. You then receive a "Access is denied" error message.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

   Date       Time     Size      File name    Platform
   ---------------------------------------------------
   10/21/98   5:24PM   351,995   Urlmon.dll   Intel

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE     : Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer version 4.01 for Windows NT 3.51.

Additional query words: access ssl

Keywords          : kbenv msient kbfixlist
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 20, 1999