Cannot Submit Form Data Using Internet Explorer

• Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows 95
• Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows NT 4.0
• Microsoft Internet Explorer version 5 for Windows 98
• Microsoft Windows 98

SYMPTOMS

When you fill out a form on a Web page and then try to submit the form, you may receive one of the following error messages:

Login Expired - Your login session has expired.





Failed to set your user cookie - An Error Occurred Setting Your User Cookie

CAUSE

This behavior can occur if you have Internet Explorer set not to receive cookies, or if you have configured a third-party program not to receive cookies.

RESOLUTION

To resolve this issue, follow the steps in the appropriate section:

Internet Explorer 4 and Windows 98

1. Click Start, point to Settings, click Control Panel, double-click Internet, and then click the Advanced tab.



2. In the Cookies section, click one of the following options:
   
   
   • Always Accept Cookies
   
   
   
   • Prompt Before Accepting Cookies
   
   
   



3. Click OK.

Internet Explorer 5

1. Click Start, point to Settings, click Control Panel, double-click Internet, and then click the Security tab.



2. Click Internet, and then click Custom Level.



3. In the Cookies section, click Enable for the following items:
   
   
   • Allow per-session cookies (not stored)
   
   
   
   • Allow cookies that are stored on your computer
   
   
   



4. Click OK.



5. Follow steps 2-3 to enable cookies for the following content zones, if necessary:
   
   
   • Local Internet
   
   
   
   • Trusted Sites
   
   
   
   • Restricted Sites
   
   
   



6. Click OK.

Third-Party Programs

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords          : kb3rdparty kbenv kberrmsg msiew95 msient win98 msiew98 
Version           : WINDOWS:4.0,4.01,5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 29, 1999