Cannot Use SPA in Outlook Express to Connect to an SMTP Server

• Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows 95
• Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows NT 4.0
• Microsoft Outlook Express version 4.01 Service Pack 1 for Windows 95
• Microsoft Outlook Express version 4.0 for Windows NT 4.0
• Microsoft Outlook Express version 4.01 Service Pack 2 for Windows 98

SYMPTOMS

When you configure Microsoft Outlook Express to send authentication credentials to an SMTP server using Secure Password Authentication (SPA), Outlook Express prompts you for a plain text user name and password and you cannot connect to the SMTP server.

RESOLUTION

To resolve this issue, install Internet Explorer 4.01 SP2 from the following Web site:

http://www.microsoft.com/windows/ie

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

This problem was corrected in Outlook Express version 4.01 SP2 and 5.0 for Windows 95, Windows 98 and Windows NT 4.0.

Additional query words:

Keywords          : kbnetwork outexw95 msient outexnt outexw98 msiew98 
Version           : WINDOWS:4.0,4.01 Service Pack 1,4.01 Service Pack 2
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 15, 1999