Channel Bar Icons Appear as Folder Icons

ID: Q191426

The information in this article applies to:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you use roaming user profiles, the icons on the Internet Explorer Channel Bar may appear as folder icons instead of channel icons. This behavior only affects the following icons on the Channel Bar:

   - Business
   - Entertainment
   - Lifestyle and Travel
   - News and Technology
   - Sports

CAUSE

This issue can occur if the "DeleteRoamingCache" registry entry is enabled and roaming user profiles are stored on a server.

RESOLUTION

To work around this issue, you may be able to correct this behavior by disabling the "DeleteRoamingCache" entry in the registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

Use Registry Editor (Regedt32.exe) to edit the following registry key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ 
      Winlogon\DeleteRoamingCache

Set the DeleteRoamingCache value to 0, quit Registry Editor, and then restart your computer.

For more information about this procedure, refer to the following Knowledge Base articles:

   ARTICLE-ID: Q173870
   TITLE     : How to Automatically Delete Locally Cached Profiles

   ARTICLE-ID: Q142682
   TITLE     : How to Create and Copy Roaming User Profiles in NT 4.0

Additional query words: 4.00 4.10
Keywords          : kbenv kbui msient 
Version           : WINDOWS:4.0,4.01
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: August 29, 1998