Err Msg: "Failed to Load the Internet Connection Wizard Helper Component"

• Microsoft Internet Explorer version 5 for Windows 98

SYMPTOMS

When you double-click the Internet Explorer icon on your desktop, you may receive one of the following error messages:

There is not enough memory to perform this task, please close some programs and try again.





Failed to load the Internet connection wizard helper component.

CAUSE

This behavior can occur if the Microsoft Internet Connection Wizard (ICW) files are the incorrect version.

RESOLUTION

To resolve this issue, rename and then extract new copies of the ICW files:

1. Look in the Program Files\Internet Explorer\Connection Wizard or Program Files\ICW folders to see if any of the following files exist:



• Icwconn1.exe



• Icwconn2.exe



• Icwrmind.exe



• Inetwiz.exe



• Isignup.exe



• Icwtutor.exe



2. Rename any files you find with a .old file extension (for example, Icwconn1.exe is renamed to Icwconn1.old).


NOTE: For information about renaming files, click Start, click Help, click the Index tab, type renaming, and then double-click the Files topic.


3. Extract new copies of the files mentioned in step 1 to the ICW folder. For additional information about how to extract a file, please see the following article in the Microsoft Knowledge Base:

   Q129605 How to Extract Original Compressed Windows Files

MORE INFORMATION

When you install Windows 98, the Internet Explorer icon is configured to start the Internet Connection Wizard. When you reinstall Windows 98 after an unsuccessful installation of Internet Explorer 5, the Internet Connection Wizard files may not be replaced.

Additional query words:

Keywords          : 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 8, 1999