Err Msg: "MSIMN Caused an Invalid Page Fault in Module Unknown"

ID: Q238585

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

If you open Outlook Express when a connection to the Internet is already established, you may receive the following error message:

MSIMN caused an Invalid Page Fault in module unknown.
This may result in three consecutive dialog boxes containing the same error message.


CAUSE

This behavior can occur if CleanSweep Deluxe is installed and the Smart Sweep (Csinject.exe) tool is loaded at startup.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To work around this behavior in Windows 95 or Windows 98, use the following steps to disable Csinject.exe:

Step 1: Rename the Csinject.exe File

  1. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click OK.


  2. Type the following commands (press ENTER after you type each command):


    3. NOTE: Renaming the Csinject.exe file causes Quarterdeck Smart Sweep not to automatically start when you start Windows. You must manually start Smart Sweep to monitor the installation of any programs using CleanSweep.
Step 2: Disable the Registry Key
  1. Click Start, click Run, type regedit,and then click OK.


  2. Locate the following registry key:


    3. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
  3. Right-click the Csinject.exe value, and then click Delete.


  4. On the Registry menu, click Exit.


  5. Restart the computer.



MORE INFORMATION

For additional information, you can search Norton's Knowledge Base at:

http://www.symantec.com
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

You can also click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q65416 Hardware and Software Third-Party Vendor Contact List, A-K
Q60781 Hardware and Software Third-Party Vendor Contact List, L-P
Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 


Keywords          : kberrmsg 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: August 12, 1999